At APD Europe, we are committed to delivering your Indian snacks in a timely and efficient manner. Please read this Shipping Policy carefully to understand our shipping process and policies.

  1. Order Processing Time:

1.1 Processing Time: Once you place an order, we strive to process and pack it within 1-2 business days. Please note that this processing time may vary during peak seasons or promotional periods.

1.2 Order Verification: In certain cases, we may need to verify your order details or payment information before processing your order. This may cause a slight delay in order processing, but we aim to complete the verification process as quickly as possible.

  1. Shipping Methods and Estimated Delivery Time:

2.1 Shipping Carriers: We partner with reliable shipping carriers to ensure the safe and timely delivery of your orders. The carrier for your order will be determined based on factors such as your location and the size/weight of the package.

2.2 Estimated Delivery Time: The estimated delivery time will depend on your location and the shipping method selected at checkout. While we strive to provide accurate estimates, please note that actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

  1. Shipping Rates:

3.1 Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination address. The shipping cost will be displayed at checkout before you finalise your order.

3.2 Free Shipping: We may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value. Any applicable free shipping promotions will be clearly communicated on our website.

  1. Shipment Tracking:

4.1 Tracking Information: Once your order is shipped, we will provide you with a tracking number and a link to track the status of your shipment. You can use this information to monitor the progress of your delivery.

4.2 Tracking Updates: Please note that tracking updates may take some time to appear in the carrier's system. If you encounter any issues or have concerns about the status of your shipment, please contact our customer support team, and we will assist you accordingly.

  1. International Shipping:

5.1 International Orders: We currently offer shipping to select international destinations. However, please note that international shipping may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information on potential charges.

  1. Shipping Restrictions:

6.1 Restricted Items: Due to legal and safety regulations, certain items may be restricted or prohibited from shipping. We comply with all relevant laws and regulations and reserve the right to restrict or refuse shipping of any items that are prohibited by law or carrier regulations.

  1. Changes to the Shipping Policy:

7.1 Policy Updates: We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We recommend reviewing this policy periodically to stay informed of any updates.

If you have any questions or concerns regarding our shipping policy, please contact our customer support team for assistance.

By placing an order with APD Europe, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy.